- Microsoft Account
- Microsoft Verification Code Text Unsolicited
- Microsoft Account Verification Code Text Number
- Microsoft Authentication Text Scam
- Microsoft Link Code
This FAQ answers common questions about Azure AD Multi-Factor Authentication and using the Multi-Factor Authentication service. It's broken down into questions about the service in general, billing models, user experiences, and troubleshooting.
Instead of entering only your password to access an account, you need to enter your password - the first verification factor - and then a code sent via SMS or a prompt through an authentication. Type the verification code from the text message sent from Microsoft into the Step 2: We've sent a text message to your phone area, and then select Verify. Discusses an issue in which an Office 365 admin who has Azure Active Directory (Azure AD) Multi-Factor Authentication enabled doesn't receive a text or voice call that contains the verification code. Therefore, the admin can't sign in to a work or school account. I cannot use text or call verification for either the VLSC portal or the Nonprofit portal for registration. Its saying it needs more info to verify my identity. I have called and chatted with Microsoft 4 times and each time I get sent around in circles, from office 365 support, nonprofit support, back to office support, to presales support. I am trying to set up an Outlook Account. I have a Microsoft account. When I try to set up the Outlook account there is a screen that asks for a phone number in order to send a text message with a verification code. This is done to prove that I am not a spammer. PROBLEM: I do not have a cell phone and thus can not get a text message.
Important
As of July 1, 2019, Microsoft will no longer offer MFA Server for new deployments. New customers who would like to require multi-factor authentication from their users should use cloud-based Azure AD Multi-Factor Authentication. Existing customers who have activated MFA Server prior to July 1 will be able to download the latest version, future updates and generate activation credentials as usual.
The information shared below regarding the Azure Multi-Factor Authentication Server is only applicable for users who already have the MFA server running.
Consumption-based licensing is no longer available to new customers effective September 1, 2018.Effective September 1, 2018 new auth providers may no longer be created. Existing auth providers may continue to be used and updated. Multi-factor authentication will continue to be an available feature in Azure AD Premium licenses.
© Provided by Windows CentralMicrosoft Account
Two-step verification adds an extra layer of security to your Microsoft account, and in this guide, we'll show you how to complete this task.
On a Microsoft account, two-step verification (also known as 'two-factor authentication,' '2FA,' or 'multi-factor authentication') is a feature that adds a second type of verification to increase security to make it harder for malicious individuals to gain access to your account.
In the case that someone was able to figure out your password, without the second form of authentication, it will be virtually impossible to access the account.
If you use a Microsoft account, you can use the Microsoft Authenticator app to set up two-step verification. Once the feature is enabled, you will need to confirm a security code using your phone to validate that you're who you say you are every time you sign in.
In this Windows 10 guide, we will walk you through the steps to set up two-step verification on your Microsoft account to add an extra layer of security to prevent unauthorized access to Outlook, OneDrive, Microsoft 365, Xbox Network, and other services.
- How to enable two-step verification on Microsoft account
- How to add security info for two-step verification
- How to create an app password for two-step verification
- How to disable two-step verification on Microsoft account
How to enable two-step verification on Microsoft account
The two-step authentication with a Microsoft account is a two-step process. First, you need to configure the Microsoft Authenticator app on your phone, and then, you need to enable the feature inside the account.
Set up Microsoft Authenticator app
If you want to add an extra layer of security with two-factor authentication, you will first need to set up the Microsoft Authenticator app on your Android or iOS devices. In the steps below, we will outline the instructions to set up the app on an Android device, but the process is similar for iOS devices.
To set up the Microsoft Authenticator app, use these steps:
- Open Google Play Store.
- Search for Microsoft Authenticator app.
- Tap the Install button.
- Open the app.
Tap the Add personal account button.
© Provided by Windows Central- Sign in with your Microsoft account details.
- Click the Next button.
- Click the Got it button.
Once you complete the steps, you will receive a notification on your phone to approve and continue the login automatically when signing into your account.
Set up two-step authentication
The last step is to turn on the two-step verification feature on the Microsoft account.
Before proceeding, it is essential to have multiple contact information to prevent getting locked out of the account. If you need to update your security information use the steps below and then continue setting up the feature.
To enable a more secure verification feature in your account, use these steps:
- Open the Microsoft account on the web.
- Sign in with your credentials.
- Click the Security tab.
Click the Two-step verification option on the top-right of the page. Or click the Advanced security options tile on the page.
© Provided by Windows CentralUnder the 'Additional security' section, click the Turn on option for two-step verification.
© Provided by Windows CentralClick the Next button.
© Provided by Windows Central- (Optional) If you also use the Outlook app on your phone, select the platform, and follow the directions to enable the app to sync your emails with an app password.
Click the Next button again.
© Provided by Windows CentralClick the Finish button.
© Provided by Windows Central
After you complete the steps, when trying to log in on an unrecognized device, you will receive an alert on your phone to confirm you are the one trying to sign in.
Microsoft Verification Code Text Unsolicited
How to add security info for two-step verification
Microsoft Account Verification Code Text Number
When enabling two-step verification, you will be prompted a second form of authentication every time you sign in. Also, if you forget your password, you will have two contact methods to regain access to your account. As a result, before enabling the feature, you have to make sure you have a least three secondary contact information, which can be a mix of emails or phone numbers.
To add security information to your Microsoft account, use these steps:
- Open the Microsoft account on the web.
- Sign in with your credentials.
- Click the Security tab.
Click the Advanced security options tile.
© Provided by Windows CentralUnder the 'Ways to prove who you are' section, click the Add a new way to sign in or verify option.
© Provided by Windows CentralSelect the verification option — for example, Email code, but you can choose an app, phone text, Windows Hello, or security key.
© Provided by Windows CentralConfirm the alternative email address.
© Provided by Windows Central- Click the Next button.
- Check the code in the alternative email account.
Confirm the code on the Microsoft account page.
© Provided by Windows Central- Click the Next button.
Once you complete the steps, when you try to access the account, you can complete the security code using the contact methods you added on the account if two-step verification is enabled.
How to create an app password for two-step verification
If you use a device or app that does not support two-step verification, you will need to create an app password.
To create an app password on a Microsoft account, use these steps:
- Open the Microsoft account on the web.
- Sign in with your credentials.
- Click the Security tab.
Click the Advanced security options tile.
© Provided by Windows CentralUnder the 'App passwords' section, click the Create a new app password option.
© Provided by Windows CentralUse the generated password on the app or device that doesn't support a security code.
© Provided by Windows Central- Click the Done button.
After you complete the steps, the app or device should be able to access your account while two-step verification is enabled.
Delete app passwords
If you no longer need the app passwords, you can delete them with these steps:
- Open the Microsoft account on the web.
- Sign in with your credentials.
- Click the Security tab.
Click the Advanced security options tile.
© Provided by Windows CentralUnder the 'App passwords' section, click the Remove existing app passwords option.
© Provided by Windows Central- Click the Remove button.
- Click the OK button.
Once you complete the steps, the existing app passwords will be deleted from the account revoking apps access to the account.
How to disable two-step verification on Microsoft account
In the case that you no longer need to use the security feature, you can disable it to revert the settings to use the less secure one-step verification.
Microsoft Authentication Text Scam
To disable two-step verification, use these steps:
Set up Microsoft Authenticator app
If you want to add an extra layer of security with two-factor authentication, you will first need to set up the Microsoft Authenticator app on your Android or iOS devices. In the steps below, we will outline the instructions to set up the app on an Android device, but the process is similar for iOS devices.
To set up the Microsoft Authenticator app, use these steps:
- Open Google Play Store.
- Search for Microsoft Authenticator app.
- Tap the Install button.
- Open the app.
Tap the Add personal account button.
© Provided by Windows Central- Sign in with your Microsoft account details.
- Click the Next button.
- Click the Got it button.
Once you complete the steps, you will receive a notification on your phone to approve and continue the login automatically when signing into your account.
Set up two-step authentication
The last step is to turn on the two-step verification feature on the Microsoft account.
Before proceeding, it is essential to have multiple contact information to prevent getting locked out of the account. If you need to update your security information use the steps below and then continue setting up the feature.
To enable a more secure verification feature in your account, use these steps:
- Open the Microsoft account on the web.
- Sign in with your credentials.
- Click the Security tab.
Click the Two-step verification option on the top-right of the page. Or click the Advanced security options tile on the page.
© Provided by Windows CentralUnder the 'Additional security' section, click the Turn on option for two-step verification.
© Provided by Windows CentralClick the Next button.
© Provided by Windows Central- (Optional) If you also use the Outlook app on your phone, select the platform, and follow the directions to enable the app to sync your emails with an app password.
Click the Next button again.
© Provided by Windows CentralClick the Finish button.
© Provided by Windows Central
After you complete the steps, when trying to log in on an unrecognized device, you will receive an alert on your phone to confirm you are the one trying to sign in.
Microsoft Verification Code Text Unsolicited
How to add security info for two-step verification
Microsoft Account Verification Code Text Number
When enabling two-step verification, you will be prompted a second form of authentication every time you sign in. Also, if you forget your password, you will have two contact methods to regain access to your account. As a result, before enabling the feature, you have to make sure you have a least three secondary contact information, which can be a mix of emails or phone numbers.
To add security information to your Microsoft account, use these steps:
- Open the Microsoft account on the web.
- Sign in with your credentials.
- Click the Security tab.
Click the Advanced security options tile.
© Provided by Windows CentralUnder the 'Ways to prove who you are' section, click the Add a new way to sign in or verify option.
© Provided by Windows CentralSelect the verification option — for example, Email code, but you can choose an app, phone text, Windows Hello, or security key.
© Provided by Windows CentralConfirm the alternative email address.
© Provided by Windows Central- Click the Next button.
- Check the code in the alternative email account.
Confirm the code on the Microsoft account page.
© Provided by Windows Central- Click the Next button.
Once you complete the steps, when you try to access the account, you can complete the security code using the contact methods you added on the account if two-step verification is enabled.
How to create an app password for two-step verification
If you use a device or app that does not support two-step verification, you will need to create an app password.
To create an app password on a Microsoft account, use these steps:
- Open the Microsoft account on the web.
- Sign in with your credentials.
- Click the Security tab.
Click the Advanced security options tile.
© Provided by Windows CentralUnder the 'App passwords' section, click the Create a new app password option.
© Provided by Windows CentralUse the generated password on the app or device that doesn't support a security code.
© Provided by Windows Central- Click the Done button.
After you complete the steps, the app or device should be able to access your account while two-step verification is enabled.
Delete app passwords
If you no longer need the app passwords, you can delete them with these steps:
- Open the Microsoft account on the web.
- Sign in with your credentials.
- Click the Security tab.
Click the Advanced security options tile.
© Provided by Windows CentralUnder the 'App passwords' section, click the Remove existing app passwords option.
© Provided by Windows Central- Click the Remove button.
- Click the OK button.
Once you complete the steps, the existing app passwords will be deleted from the account revoking apps access to the account.
How to disable two-step verification on Microsoft account
In the case that you no longer need to use the security feature, you can disable it to revert the settings to use the less secure one-step verification.
Microsoft Authentication Text Scam
To disable two-step verification, use these steps:
- Open the Microsoft account on the web.
- Sign in with your credentials.
- Click the Security tab.
Click the Advanced security options tile.
© Provided by Windows CentralUnder the 'Additional security' section, click the Turn off option.
© Provided by Windows CentralClick the Yes button.
© Provided by Windows Central
Microsoft Link Code
After you complete the steps, you will continue to receive security codes from time to time and when the account detects a security risk.
In addition to disabling the feature, you may also need to update the apps and services you configured with an app password to use a traditional authentication with a password.
More Windows 10 resources
For more helpful articles, coverage, and answers to common questions about Windows 10, visit the following resources: